Terms of Service
Terms of Service
Terms of Use
Last updated: 11 January 2025
These Terms of Use (“Terms”) govern your access to and use of the Enterflow website located at https://enterflow.ai/ (the “Website”), and any related pages, forms, content, and communications (collectively, the “Site”).
If you are entering into a paid engagement for custom AI software development services (including OCR, document processing, extraction, classification, workflow automation, integrations, or consulting), the terms of your written services agreement with Enterflow (e.g., a Master Services Agreement, Statement of Work, or equivalent) will control in the event of any conflict with these Terms.
By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.
1) Who we are
The Site is operated by Enterflow (“Enterflow”, “we”, “us”, “our”).
Contact: info@enterflow.ai
2) Changes to these Terms
We may update these Terms from time to time. The “Last updated” date above indicates when changes were made. Your continued use of the Site after changes become effective constitutes your acceptance of the updated Terms.
3) Eligibility and permitted use
You may use the Site only if you can form a legally binding contract with us and only in compliance with applicable laws.
You agree to use the Site solely for lawful purposes, including to:
learn about our products and services,
request information, a demo, or a proposal,
contact us regarding potential or existing engagements.
4) Prohibited activities
You agree not to:
misuse the Site or attempt to gain unauthorized access to the Site, systems, networks, or accounts;
interfere with or disrupt the Site (including introducing malware or conducting denial-of-service attacks);
scrape, crawl, or harvest data from the Site at scale without our prior written permission (except as permitted by law and robots.txt);
use the Site to infringe intellectual property, privacy, or other rights of others;
transmit unlawful, harmful, defamatory, obscene, or otherwise objectionable content through the Site;
misrepresent your identity or affiliation, or impersonate any person or entity.
We may suspend or restrict access to the Site if we believe you have violated these Terms.
5) Intellectual property
5.1 Our content
The Site and its content, including text, graphics, logos, designs, and other materials (“Content”), are owned by or licensed to Enterflow and are protected by intellectual property laws.
Except as expressly permitted in these Terms, you may not copy, reproduce, modify, distribute, sell, lease, reverse engineer, or create derivative works from the Content without our prior written permission.
5.2 Limited license
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your internal business purposes as described in Section 3.
5.3 Your feedback
If you provide suggestions, ideas, or feedback, you grant Enterflow a non-exclusive, worldwide, royalty-free license to use and incorporate that feedback into our business, products, or services without obligation to you. This does not grant us rights to your confidential information (see Section 10).
6) Service descriptions; no guarantee of availability
The Site may describe our offerings (including custom AI/OCR development). Such descriptions are informational and do not constitute a binding offer. Any engagement is subject to a mutually executed written agreement.
We do not guarantee the Site will be available at all times or that it will be error-free. We may modify, suspend, or discontinue any part of the Site at any time.
7) No professional advice
Content on the Site is provided for general informational purposes and does not constitute legal, financial, compliance, or other professional advice. You should consult qualified professionals for advice tailored to your situation.
8) Third-party services and links
The Site may reference or link to third-party websites, tools, or services. We do not control those third parties and are not responsible for their content, policies, or practices. Your use of third-party services is governed by their own terms and policies.
9) Privacy
Your use of the Site is also governed by our Privacy Policy. Please review it to understand how we collect and use personal data. (You can publish this Terms page alongside your Privacy Policy page and link them to each other.)
If you become a customer, processing of personal data in customer documents (e.g., files submitted for OCR/document processing) is governed by the applicable services agreement and, where applicable, a Data Processing Agreement (“DPA”).
10) Confidentiality (Site communications)
If you contact us through the Site (e.g., “contact us” form or email), please do not send sensitive personal data or highly confidential information unless we have explicitly agreed on secure channels and confidentiality protections.
Where we have executed an NDA or confidentiality terms, those terms control for confidential information exchanged in connection with the services relationship.
11) Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” ENTERFLOW DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
the Site will be uninterrupted, timely, secure, or error-free;
the Content is accurate, complete, or up to date;
any defects will be corrected.
12) Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ENTERFLOW AND ITS AFFILIATES, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE OR CONTENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ENTERFLOW’S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SITE SHALL NOT EXCEED EUR 100 (OR, IF YOU PAID FEES TO ENTERFLOW FOR SITE ACCESS, THE AMOUNT YOU PAID FOR THAT ACCESS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM).
Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.
13) Indemnity
You agree to indemnify and hold harmless Enterflow and its affiliates, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or related to:
your misuse of the Site,
your violation of these Terms,
your violation of applicable law or the rights of any third party.
14) Export controls and sanctions (if applicable)
You agree not to use the Site in violation of applicable export control and sanctions laws. You represent that you are not located in a jurisdiction subject to comprehensive sanctions that would prohibit access to the Site under applicable law, and that you are not on any restricted party list.
15) Governing law and venue
These Terms are governed by the laws of, without regard to conflict of laws principles.
Any dispute arising out of or relating to these Terms or the Site shall be brought exclusively in the courts located in [Insert city/country], and you consent to that jurisdiction and venue.
(If you prefer arbitration, consumer-specific terms, or a particular EU venue clause, insert it here based on your counsel’s guidance.)
16) Miscellaneous
Severability: If any provision of these Terms is held unenforceable, the remaining provisions will remain in effect.
No waiver: Failure to enforce any right is not a waiver of that right.
Assignment: You may not assign these Terms without our prior written consent; we may assign them as part of a corporate reorganization, merger, or sale.
Entire agreement (for Site use): These Terms constitute the entire agreement between you and Enterflow regarding your use of the Site.
17) Contact
If you have questions about these Terms, contact us at:
